Vermont Tourism Summit Celebrates Industry Excellence and Innovation at 39th Annual Event

Vermont Tourism Summit Celebrates Industry Excellence and Innovation at 39th Annual Event

Outstanding achievements and innovations within Vermont’s tourism and hospitality sectors were honored at the 39th annual Vermont Tourism Summit. Several industry leaders received awards recognizing their outstanding contributions to culinary arts, sustainable practices, community engagement, and the future of tourism in Vermont.

Emerging Tourism and Hospitality Leaders: This recognition celebrates the innovative minds that represent the future of Vermont’s tourism and hospitality industries. These individuals bring fresh ideas, enthusiasm, and a forward-thinking approach to challenges and opportunities. The 2024 honorees:

  • Tom Carton, Strategy and Operations Manager, Hello Burlington
  • Lisa Davis Mitchell, Executive Director, Town Hall Theater Middlebury
  • Nick Edwards, Social Media Manager, Hello Burlington
  • Mollie Faccio, Marketing Brand Manager, Woodstock Inn & Resort

Vermont Hospitality Excellence Award: This award honors a Vermonter who exemplifies exceptional service and excellence in the culinary arts and hospitality; Jeffrey Raymond Virge, Chef, Baker, and Manager at Wayside Restaurant, Bakery, and Creamery. Jeff has been a cornerstone of the Wayside since 1975, providing warm welcomes, cultivating local relationships, and offering farm-fresh dishes. His culinary talents have been nationally recognized on the Discovery Channel’s “Road Trip Show” and in the New York Times, and locally by Seven Days. Under his leadership, the Wayside’s maple cream pie was named “Vermont’s Iconic Pie” by the Food Network. Jeff’s dedication, hard work, and inspiration have made him a culinary gift to Vermont.

Vermont Tourism Leadership Award: Honoring the outstanding achievements of leaders who have significantly contributed to the promotion and enhancement of tourism in Vermont, this year’s recipient is Joe Carton, COO of Westport Hospitality. Joe’s career spans over 40 years, starting in ski industry group sales and leading to the management of multiple high-profile properties, including the state’s first LEED-certified hotel. Joe has been instrumental in establishing numerous initiatives and mentoring countless hospitality professionals. His retirement marks the end of an era, but his legacy will continue to benefit Vermont.

Award recipients were selected by a panel of judges representing the tourism and hospitality industry. Honorees for the 2025 awards will be recognized at the 40th Annual Vermont Tourism Summit which is scheduled for April 28-30, 2025 at Hotel Champlain in Burlington, Vermont. Learn more about the nomination process and award criteria at vttourismsummit.org/awards.html.

Photos courtesy of Bobbi LoCicero. 

Vermont Chamber of Commerce Honors President Betsy Bishop’s 30-Year Impact on the Vermont Economy

Vermont Chamber of Commerce Honors President Betsy Bishop's 30-Year Impact on the Vermont Economy

On May 22, the Vermont Chamber of Commerce Board of Directors convened a celebration in honor of President Betsy Bishop. Generations of Vermonters gathered at the ECHO, Leahy Center for Lake Champlain to commemorate her 30-year legacy of leadership and impact on the economic growth of Vermont.

“During Betsy’s 15 years as President, the Vermont Chamber has become the most influential business advocacy organization in the state,” said Tom Dunn, Vermont Chamber of Commerce Board Chair and CEO of VELCO. “She has led the organization with steadfast dedication, strategic vision, and an infectious passion for the Vermont economy.”

Several notable officials delivered remarks, including Governor Jim Douglas, who reflected on Betsy’s earlier career as a member of his cabinet and administration.

“It is an honor to celebrate such an exceptional individual who has dedicated so much to public service,” stated Governor Douglas. “Throughout her career, Betsy has demonstrated a profound commitment to Vermont. I wish her all the best in her future endeavors, and I know she will do great things in her next chapter.”

The evening culminated with a bourbon toast, with 150 attendees raising a glass to Betsy’s legacy and contributions to the success of Vermont. Betsy Bishop announced her departure from the Vermont Chamber in December 2023 and a leadership transition for the organization is set for summer 2024.

“When I reflect on my 30 years of work at the Vermont Chamber and in the State House, it’s been an incredible adventure. So many of the people who shared this path with me are here today,” stated Betsy Bishop. “I’ve been privileged to work alongside all of you. To the doers, the planners, the innovators—thank you for being on this journey with me.”

Notable attendees also included Treasurer Mike Pieciak, Secretary Lindsay Kurrle, and Commissioners Joan Goldstein, Beth Fastiggi, Wendy Knight, Alex Farrell, and Michael Harrington.

Attendees were encouraged to donate to the Vermont Futures Project in honor of Betsy’s tenure and founding of the organization. To capitalize on the foundation of data and research that has been built, the Vermont Futures Project is leading the development of a unified and durable statewide economic plan that is set to be released this summer. 

The success of the event was made possible by the support of Acrisure, The Hartford, Farrell Distributing, Casella Waste Management, Greater Burlington Industrial Corporation, The University of Vermont Health Network, Bloods Catering & Party Rentals, VACEplus Insurance, and the Vermont Association of Chamber of Commerce Executives.

Legislature Adjourns: What Businesses Need to Know

Legislature Adjourns: What Businesses Need to Know

The House and Senate gaveled out on Saturday at 2:07 AM and 1:18 AM respectively, following a tumultuous day of negotiations. Bills will now head to the Governor for his consideration and potential veto. Legislators are then set to return to the State House on June 17 to try and garner the two-thirds vote majority to override his decisions.

Below are the top headlines that you should know:

  • Housing and Act 250 Modernization: Vermont lawmakers and stakeholders have achieved a noteworthy feat: passing substantial reforms that exempt the building of housing units from Act 250 in villages, neighborhoods, and downtowns across the state. The legislation represents a historic compromise that will help reduce regulatory barriers to meet workforce housing needs. Following nearly a year of negotiations, the bill is set to introduce a process to create a tiered location-based approach through extensive community engagement over the next three years. It will tailor the applicability of Act 250 based on a development’s location and environmental sensitivity. It will also establish a professional board to make the Act 250 process more predictable, fair, and timely in every district. The Governor has been critical of the bill throughout the session, but it remains to be seen if he will sign it into law, veto it, or allow it to become law without his signature.
  • Property Taxes: The Vermont House and Senate reached a consensus on the annual property tax bill aimed at funding school districts’ budgets. The bill would increase the average education property tax bill by a crushing 13.8%. Key provisions that brought it down from 18% include utilizing a one-time state budget surplus of $25 million to mitigate property tax rates, introducing a new 3% surcharge tax on short-term rentals, and a $14.7 million tax on internet software access (aka the “cloud tax”). The absence of immediate structural reforms to education financing remains deeply concerning and the establishment of a study committee on the issue does little to temper fears that Vermonters will be facing extreme increases again, next year. All eyes will be on the Legislature in June to see if there are enough votes to sustain the Governor’s likely veto, and if a veto letter will provide further suggestions on how to reduce the double-digit increase before Vermonters receive their tax bills.
  • Data Privacy: In the final hours, Senators walked back their version of a data privacy bill that would have been regionally compatible and removed a private right of action. The Vermont Chamber has consistently advocated for three essential pillars, all of which we have advocated for in other policy proposals as well: regional compatibility, empowering the Attorney General as the sole enforcement authority, and funding small business education and training through trusted in-state technical assistance providers. The bill will now be sent to the Governor for his consideration and, if enacted, it would introduce rigorous and untested regulations impacting businesses of all sizes. While it aims to enhance consumer privacy, a goal supported by the Vermont Chamber, it also presents significant challenges for businesses. It would require substantial adjustments to data management practices that could impact operational efficiency, and leave education and outreach to the Attorney General.
  • Public Safety: To address the statewide uptick in retail theft, a bill passed by the House and Senate amends the penalties associated with various theft thresholds by increasing the penalty per repeat incident. Currently, theft of merchandise valued at less than $900 constitutes a misdemeanor offense, regardless of repeat offenses. The bill, which still awaits a verdict from the Governor, classifies a third offense as a felony if the stolen property falls within the $250 to $900 value range. This would entail substantial fines and potential jail time.
  • FY25 Budget: A conference committee reconciled differences before sending an $8.6 billion state budget to the Governor, who signaled at a press conference he would likely sign the bill, despite a 0.25% increase over his proposed budget.
  • Renewable Energy Standard: The Legislature passed a bill significantly expanding the state’s Renewable Energy Standard, with most retail electricity providers required to reach 100% renewable energy by 2030, and municipal providers by 2035. The bill has estimated cumulative costs to ratepayers ranging between $150 million and $450 million over the period from FY 2025 to FY 2035, with potential incremental electricity rate increases up to 6.7% by FY 2035.
  • Chemical Regulation: A bill banning chemicals such as PFAS, phthalates, formaldehyde, mercury, and lead from various consumer products is headed to the Governor for his consideration. The bill aligns with similar legislation in California, Minnesota, Maine, and Washington.
  • Liquor Liability Insurance: A miscellaneous alcohol bill passed by the Legislature delays the implementation of mandatory liquor liability insurance until July 1, 2026. This essential measure would meet the need for the insurance market to adjust due to increasing premium rates and reduced capacity for insurers to accept risk.
  • Job Advertisement Requirements: A bill mandating the inclusion of a wage range in job advertisements has been sent to the Governor for consideration. If signed, the law will go into effect in 2025 with a mandate for the Attorney General to work with stakeholders on education and outreach.
  • Captive Audience: A bill that limits the ability of a business to communicate with employees, if an employee felt the communication was of a religious or political nature, has passed and will move to the Governor for review.
  • Recovery and Resiliency: A bill that ensures considerations for businesses while enhancing government responses to natural disasters is expected to pass. The Vermont Chamber advocated for businesses to be included in the scope of the bill early in the session.
  • Business Incentives: Several studies and changes to Vermont’s primary business incentive, the Vermont Employment Growth Incentive (VEGI) program, were considered in the last two years. Ultimately, all that was agreed to was a two-year extension of the programmatic VEGI sunset.

Senate Working to Mitigate Property Tax Increases Below 13%

Senate Working to Mitigate Property Tax Increases Below 13%

The Senate Finance Committee only had one week to work on a critical bill which, as passed by the House, would raise property taxes by 15-18%, create a cloud tax (including software as a service, infrastructure as a service, and platform as a service), and add a 1.5% surcharge to short term rentals. The Chair of the committee, Ann Cummings (D-Washington) continues to be a champion for balance and well-informed policymaking this session and is working to get the property tax increase below 13%. She is taking a measured approach to the issue, with an understanding that raising other taxes to achieve this would also have implications.

One measure under discussion is leveraging the influx of general fund revenue from the solar eclipse to buy down $25 million. An additional proposal is borrowing $20 million from our reserves. However, the Treasurer is scheduled to testify later today that using reserve funds would pose a risk to Vermont’s credit rating. He previously testified in the House Ways in Means Committee on these concerns. The Senate Finance Committee is also considering a handful of sales taxes on items such as candy, sugar-sweetened beverages, clothing over $150, and vaping tobacco. Separately, following business testimony on the anticipated cost and complexity of a widespread cloud tax, the committee appears ready to scale back the House proposal to a tax on software as a service. The committee is expected to work late into this evening to ensure they vote the bill out.

Earlier this week, the committee considered transitioning from the proposed 1.5% short-term rental tax to a .5% rooms tax increase. The Vermont Chamber and members of the lodging community voiced concerns that another tax increase on the lodging industry could have far-reaching ramifications for the visitor economy. Kim Donahue, Owner of the Inn at the Round Barn Farm, testified that for every dollar spent at her business, visitors spend another $4 at neighboring businesses. These figures are particularly notable at scale when even a slight increase in taxation could redirect major events like wedding spending to neighboring states, jeopardizing Vermont’s competitiveness.

Important Appeal Provisions Secured in Act 250 Modernization and Housing Bill

Important Appeal Provisions Secured in Act 250 Modernization and Housing Bill

Amid a lengthy debate and amendments, the Senate is poised to approve H.687, which will be another step towards codifying the historic agreement on location-based jurisdiction. The bill would then need to go back to the House to review changes. The bill removes barriers to residential development in smart growth areas with interim exemptions. Notably, the Vermont Chamber successfully advocated for Act 250 appeals to remain with the Environmental Court. In a compromise to secure this, the future of appeals would be studied, and a report would be due back to the legislature for further consideration in 2026.

Here is a breakdown of much of what the Senate version of the bill would do over the next 3 years:

Development Exemptions: Establishes exemptions for all development in Tier 1A up to 49 units of housing in mixed-use developments in Tier 1B. Interim exemptions include:

  • All housing within downtowns until July 1, 2028.
  • Up to 75 units in new town centers, growth centers, and neighborhood development areas until July 1, 2028.
  • Up to 50 units within ¼ mile of village centers with zoning and in urbanized areas of 50,000 people near transit routes until July 1, 2028.

Name Change and Authority Expansion: The Natural Resources Board becomes the Land Use Review Board (LURB), the five-member board will be appointed by the Governor and have the authority to hear appeals and review regional plans and maps.

Tier 1A Area Application Process: Municipalities can apply from 2026 or after regional plan approval, with LURB guidelines issued by 2026.

Review of Applications for Tier 1A: LURB to manage the workload of District Commissions. Leaves Act 250 permit appeals at the Environmental Division of the Superior Court and will further study the issue.

Act 250 Amendments: Definitions added for forest blocks and habitat connectors. Rules to be adopted for Act 250 in areas with highly sensitive natural resources administration and mapping.

Regional Planning Process: LURB to review future land use maps and Tier 1B designations. RPCs submit to LURB plans and maps which must comply with requirements. Village areas are given Tier 1B status unless the town requests not to have it.

Appeal Changes: The threshold for appeals increased from 10 to 25 people.

Taxation Adjustments: A new property transfer tax rate of 2.5% for residential properties that will not be used as a principal residence, are fit for habitation all year, and are not used for a long-term rental. A temporary education property tax exemption was introduced for flood-impacted communities.

Safety Guidance for Short-Term Rental (STR) Operators: The Division of Fire Safety provides health and safety rules guidance for STR platforms; operators are required to post guidance.

Senate Economic Development Passes Strong Data Privacy Bill

Senate Economic Development Passes Strong Data Privacy Bill

Vital changes were made by the Senate Economic Development, Housing, and General Affairs Committee before they unanimously passed the data privacy bill. The legislation is now a strong consumer privacy bill without placing an undue burden on Vermont businesses. In particular, the committee removed the controversial private right of action which would result in collateral damage of rampant litigation placing undue strain on businesses and non-profits of all sizes. It instead asks a technology-based state council under the purview of the Agency of Digital Services to look into a path forward. Additionally, the bill brings it back to a place of interoperability with other New England state data privacy laws. The bill will likely be on the Senate floor for a vote next week.

Businesses testified in the House Commerce and Economic Development Committee on the importance of the Senate changes. Jim Hall, CEO of the Vermont Country Store, stated that the House-passed version of the bill would effectively slow down the economy. We encourage more businesses to reach out to their House and Senate members and ask them to support that bill as it has been amended by the Senate Economic Development, Housing, and General Affairs Committee.

Op Ed: Eclipsing 802,000: Making Vermont a Destination for a Lifetime

Eclipsing 802,000: Making Vermont a Destination for a Lifetime

This commentary is by Kevin Chu, Executive Director of the Vermont Futures Project, and Amy Spear, Vice President of the Vermont Chamber of Commerce

On April 8th, over 160,000 people visited Vermont to observe the solar eclipse. Vermont briefly surpassed the 802,000 population goal that the Vermont Futures Project set last year, and we saw a glimpse of the vibrancy that’s possible in our state. Our downtowns and villages were full of life, full of people engaging in commerce and connecting with communities.

When totality occurred, there was a palpable sense of shared humanity and joy. For three and a half minutes, it didn’t matter if the person next to you was a visitor or resident. It didn’t matter if they were rich or poor, what languages they spoke, the color of their skin, or who they loved. For three and a half minutes, we were all human. What we observed in the sky was rightfully described by many as a once-in-a-lifetime event. What happened on the ground doesn’t have to be. Vermont needs more people, and more people need Vermont, whether it’s for a day, a week, months, or years.

The Vermont Chamber of Commerce recently convened Tourism Economy Day at the State House to highlight the collective impact of the visitor economy. The industry accounts for $3 billion in spending and supports 35,000 jobs (11.5% of Vermont’s workforce). Tourism also plays a profound role in connecting people to places. It unlocks much of the economic activity and vibrancy we see in our rural communities – visitors develop an affinity for Vermont, and some dream of moving here. We can make those dreams a reality by welcoming them with open arms and continuing to leverage the strength of our tourism economy to attract future residents.

Yes, doing so will mean we need to build more homes. It can also mean rural revitalization that taps into existing capacity in areas of the state that have depopulated. More housing and more people can make Vermont more affordable. It means a more robust workforce, thriving businesses, and a growing tax base that can support vital programs and services. Schools can be full of children again, and children won’t be told they need to leave Vermont to be successful. Opportunities to live, work, and play in this great state will be more abundant. A growing economy means that more needs, of more people, are being met more of the time.

We can’t afford to let Vermont be a once-in-a-lifetime place. For once, let’s make it a place that anybody can choose for a lifetime. 

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About the Vermont Futures Project

The Vermont Futures Project is an independent non-partisan organization pursuing answers to their mission question: How can we use data to support the evolution of Vermont’s economy towards a thriving future full of opportunity for all?

About the Vermont Chamber of Commerce

The Vermont Chamber of Commerce is dedicated to advancing the Vermont economy. Trusted by the businesses that make living, working, and thriving in Vermont possible, we prioritize collaboration and uphold the core values that define our state. As the preeminent not-for-profit business organization, we advocate, build community, and provide resources for businesses statewide.

House Advances Property Tax Hikes and Delays Reform

House Advances Property Tax Hikes and Delays Reform

Amid a $200 million increase in education spending, instead of making meaningful reform with cost containment measures, the House Ways and Means Committee has advanced legislation that includes double-digit property tax increases and adds more expenses for businesses. To pay for an increased property tax credit, the non-homestead tax would increase to 18%, 3% higher than the homestead rate. A cloud tax would also be implemented, including software as a service, platform as a service, and infrastructure as a service. Additionally, the bill proposes a $200,000 “Commission on the Future of Public Education” that would take 18 months to further study and make recommendations on how to improve the system. This means that rate increases will not be addressed this year and Vermonters could face another high increase again next year.

In written testimony, the Commissioner of the Tax Department stated, “The proposal to increase property tax credits for FY25 is not a reduction in total property taxes, but a cost shift that renters and businesses will pay. This is a puzzling approach when you consider the affordability crisis renters and employers currently confront.” Sending the issue to yet another study would not address the immediate needs of Vermonters. Meanwhile, in addition to property tax increases, the House has already passed $125 million in tax increases earlier this session.

Housing and Act 250: A Historic Compromise With a Poison Pill

Housing and Act 250: A Historic Compromise with a Poison Pill

The Senate Natural Resources and Energy Committee combined the Senate’s housing bill with the House’s Act 250 modernization bill, creating a 171-page omnibus bill. While much of the legislation incorporates a historic compromise on Act 250, a substantial poison pill remains. Appeals of Act 250 permits would move from the environmental courts to a newly established professional board. The Vermont Chamber is advocating against this transition. A legal appeal of a complicated development process requires a legal review in a court, not an informal review by a politically appointed quasi-judicial board that does not have legal expertise.

The Vermont Chamber has supported a compromise of establishing a working group to dig into underlying issues that result in Act 250 appeals leading to timely and expensive disputes and ultimately development delays and how best to address them. The Senate Economic Development, Housing, and General Affairs Committee has done a walk-through of the bill and is looking at opportunities to bolster parts of the bill that will address Vermont’s housing crisis. With only weeks remaining in the session, the bill still has several more hoops to jump through before reaching the Governor’s desk. As it currently stands, it is poised for a veto.

Crucial Tax Questions Remain Unanswered with Only Weeks Remaining

Crucial Tax Questions Remain Unanswered with Only Weeks Remaining

The question remains, how will the $230 million education fund deficit that is slated to increase property taxes by 18% be addressed? The House has already passed $125 million in tax increases, in addition to the $100 million payroll tax passed last year, but none are set to alleviate the property tax burden and will only further limit the taxing capacity of Vermonters and businesses.

The House Ways and Means Committee is considering a $20 million “cloud tax” on internet-based services and a potential 3% short-term rental surcharge related to the yield bill, which determines Vermont’s statewide property tax rate. The bill’s original scope has been scaled back, however, an increase in the non-homestead rate to 18.57% seems likely to remain. This shift would burden non-homestead payers, including businesses, with an additional $25 million in taxes to subsidize the property tax credit for homeowners.